Skip to content
Neera
Legal

Cookie policy

The cookies and local storage the Neera web portal uses, and what each one is for.

Last Updated: January 2026


Introduction

This Cookie Policy explains how Alornix Technologies ("Company", "we", "us", "our") uses cookies and similar technologies on the Neera web admin panel ("Website", "Web Portal").

This policy applies only to the web-based admin portal. The mobile app does not use cookies but may use similar local storage technologies for essential functionality.


What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to website owners.

Cookies can be "persistent" or "session" cookies:

  • Session cookies are deleted when you close your browser
  • Persistent cookies remain on your device for a set period or until manually deleted

Types of Cookies We Use

1. Essential Cookies (Strictly Necessary)

These cookies are necessary for the Website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling out forms.

Cookie Name Purpose Duration Type
auth_token Stores your authentication token for secure access Session Essential
session_id Maintains your session state Session Essential
company_id Identifies your organization for data access Session Essential
csrf_token Prevents cross-site request forgery attacks Session Security

You cannot block these cookies as they are essential for the website to function properly.


2. Functional Cookies (Preferences)

These cookies enable the website to remember choices you make and provide enhanced, personalized features.

Cookie Name Purpose Duration Type
ui_theme Remembers your light/dark mode preference 1 year Functional
language Stores your language preference 1 year Functional
sidebar_state Remembers sidebar collapsed/expanded state 1 year Functional
table_page_size Remembers your preferred rows per page 1 year Functional

These can be disabled but doing so may affect your experience.


3. Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration Type
_ga Google Analytics - distinguishes users 2 years Analytics
_gid Google Analytics - distinguishes users 24 hours Analytics
_gat Google Analytics - throttles request rate 1 minute Analytics

These can be disabled without affecting core functionality.


How We Use Cookies

We use cookies to:

  1. Authenticate users and maintain secure sessions
  2. Remember your preferences such as theme and display settings
  3. Analyze usage patterns to improve the service
  4. Ensure security by preventing fraudulent activity
  5. Optimize performance by understanding which features are most used

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use:

Provider Purpose Cookie Policy
Google Analytics Usage analytics Google Privacy Policy

We carefully select third-party providers and ensure they comply with applicable data protection laws.


Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Delete specific cookies or all cookies
  • Block cookies from specific sites
  • Block all cookies
  • Clear cookies when you close the browser

How to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

Cookie Consent

When you first visit our web portal, you will see a cookie consent banner. You can:

  • Accept All: Enable all cookies including analytics
  • Reject Non-Essential: Allow only essential cookies
  • Manage Preferences: Choose which categories to enable

Your choice is stored and remembered for future visits.


Opting Out of Analytics

To opt out of Google Analytics across all websites:


Local Storage and Similar Technologies

In addition to cookies, we may use:

Local Storage

  • Stores larger amounts of data on your device
  • Used for caching application data to improve performance
  • Cleared when you clear browser data

Session Storage

  • Similar to local storage but cleared when you close the browser
  • Used for temporary data during your session

Mobile App

The Neera mobile app does not use cookies. However, it uses:

  • Secure Storage: For storing authentication tokens
  • Local Storage: For caching data and preferences
  • SharedPreferences (Android) / UserDefaults (iOS): For app settings

These are not cookies but serve similar purposes for essential app functionality.


Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be:

  • Posted on the Website
  • Effective from the date shown at the top of this page

We encourage you to review this policy periodically.


More Information

For more information about cookies, visit:


Contact Us

If you have questions about our use of cookies, please contact us:

Alornix Technologies Edapally, Ernakulam, Kerala, India

Email: [email protected]

Website: https://alornix.com


By using the Neera web portal, you consent to our use of cookies as described in this policy.